Community Health Worker Core Competency (80-hrs) teaches participants how take their unique understanding of the experience, language and/or culture of the populations they serve and combine that with practical tools to help lead their patients to greater engagement in care, improved adherence to treatment, and better health outcomes.

Successful Supervision with Community Health Workers (12-hrs) focuses on the critical role of supervisors and the competencies needed to support CHW’s work and integration into diverse clinical teams.

Medical Interpreter Training (60-hrs) delivered in partnership with the University of Massachusetts Medical School, our students receive instruction on the principles, methods, and competencies (both knowledge and skills-based) essential in the delivery of effective, reliable, and comprehensive interpreting in the clinical and human service field. Students who successfully complete the program will be certified by UMASS Medical School and eligible to take the nationally-recognized Certified Healthcare Interpreter Exam.

Mental Health First Aid (8-hrs) teaches skills for providing initial help to people experiencing mental health problems such as, anxiety disorders, psychosis and substance use disorder. Participants learn how to appropriately respond when someone appears to be at risk for suicide or self-injury. Training participants who successfully complete the program will receive MHFA certification from the National Council For Behavioral Health.

In addition to the certification courses, CHI offers continuing education on special topics of interest those in the healthcare field are offered throughout the year. Areas covered include cultural competency, motivational interviewing, chronic disease self-management, HIV/AIDS, behavioral health, implicit bias and workplace bullying.