Health Care Workforce Training

Teaches participants how take their unique understanding of the experience, language and/or culture of the populations they serve and combine that with practical tools to help lead their patients to greater engagement in care, improved adherence to treatment, and better health outcomes.

Focuses on the critical role of supervisors and the competencies needed to support CHW’s work and integration into diverse clinical teams.

Delivered in partnership with the University of Massachusetts Medical School, our students receive instruction on the principles, methods, and competencies (both knowledge and skills-based) essential in the delivery of effective, reliable, and comprehensive interpreting in the clinical and human service field. Students who successfully complete the program will be certified by UMASS Medical School and eligible to take the nationally-recognized Certified Healthcare Interpreter Exam.

Join us as we break down the new and growing field of Telehealth! We will discuss the unique and important role community health workers play in this new and changing environment. A mix of group discussions, practice case studies, lectures, and interactive lessons will provide participants with an in depth look at some of the skills and strategies they can use to make the most out of all Telehealth has to offer!

Teaches skills for providing initial help to people experiencing mental health problems such as, anxiety disorders, psychosis and substance use disorder. Participants learn how to appropriately respond when someone appears to be at risk for suicide or self-injury. Training participants who successfully complete the program will receive MHFA certification from the National Council For Behavioral Health.

Do you work in behavioral health care as a community health worker? Are you hoping to learn more? Join us as we break down the complex and intricate field of Mental Health! We will discuss the unique and important role community health workers play in understanding and supporting individuals who are living with mental health conditions. A mix of group discussions, practice case studies, lectures, and interactive lessons will provide participants with an in-depth look at some of the skills and strategies they can use in a mental health support setting. Topics that are covered include: Definitions, history, and stigma, co-occurring disorders, ACES, and trauma informed care, anxiety, depression, bipolar disorder, psychosis & schizophrenia, and self-care, and more!

Join us as we break down the complex and intricate topic of substance use disorders! This training is intended for community health workers who are working with those living with SUD as well as those just wanting to learn more about this topic. We will discuss the unique and important role community health workers play in understanding and supporting individuals who are living with a substance use disorder. A mix of group discussions, practice case studies, lectures, and interactive lessons will provide participants with an in-depth look at some of the skills and strategies they can use in a treatment and support setting. Topics covered include: Myths, stereotypes & stigma, the War on Drugs, co-occurring disorders, opiates & opioids, marijuana, alcohol, stimulants, benzodiazepines, the opioid crisis & reframing addiction, alcohol misuse disorder, harm reduction & person first language, and more!